Privacy Policy
Clear, honest, and to the point.
At FIOR, we might joke around in our branding, but when it comes to your data, we're completely serious.
We treat your personal details like Nonna's secret recipe:
Handled with care, kept confidential, and used only for the right reasons.
We promise to keep this transparent and simple (no dense legal lasagna here).
Information We Collect
We only collect what's necessary to provide you with a great experience:
👤 You Provide Directly
Name, shipping address, email, and phone number when you order.
We use secure processors (like Stripe/PayPal) so we never store your full card info.
📦 Order Details
What you bought and when. This helps us process returns and manage inventory.
🍪 Automatic Data
We use cookies (like Google Analytics) to see which pages are popular.
This data helps us improve the website experience.
We do NOT collect sensitive info (race, religion, health).
You remain anonymous until you decide to order or sign up.
How We Use It
🛒 To Fulfill Orders
We need your address to ship the goods and your email to send tracking info.
Without this, you can't get your FIOR gear.
📧 To Communicate
We'll email you updates about your order or respond to your questions.
📬 Marketing (Optional)
If you opt-in, we send newsletters with drops and deals.
You can unsubscribe anytime with one click.
Sharing Your Info
First and foremost: We do not sell or rent your personal information. Never have, never will.
We only share data with essential partners to make the business run:
- Logistics: Couriers need your address to deliver.
- Payments: Banks need data to process the charge.
- Email: Providers need your email to send the confirmation.
Your Rights
You have control over your data.
👀 Right to Access
Ask us what data we have on you, and we'll show you.
✏️ Right to Correct
Moved house? Changed email? Let us know and we'll update it.
🗑️ Right to Delete
Want to be forgotten? You can ask us to delete your personal info.
Regional Compliance
We respect GDPR (Europe), CCPA (California), and PDPA (Thailand/Singapore).
Questions?
Have questions about privacy?
Email: support@wearfior.com
Subject: "Privacy Question"
Your trust is everything.
Thank you for being part of the FIOR community.
